How To Recognize and Protect Yourself From Scams
Updated: September 2025
Please be aware: Scammers are calling and texting members while impersonating West Texas Credit Union employees. We will never call you and ask for your PIN, passcodes, or account numbers. If you receive a suspicious call or text, hang up immediately and contact us directly using the phone number on our official website or your account documents.
Your financial wellness is our top priority. Fraud attempts are becoming increasingly sophisticated, but by knowing the warning signs, you can protect yourself and your money.
Five Red Flags to Spot a Scam
- They ask for sensitive information upfront—such as Social Security numbers, online banking logins, or card PINs—before processing an application or service.
- They demand a specific payment method, like a wire transfer, prepaid card, or cryptocurrency.
- They send you a check for too much money, then ask you to return the “extra.” When the check bounces, you’re out the cash.
- They can’t be verified online—a quick search of the company name or phone number turns up no legitimate results.
- They pressure you to act right now, discouraging you from double-checking or thinking things through.
Who Scammers Target
- Job seekers: Fake “dream job” offers, especially through email or social media.
- Older adults: May be less familiar with online scams or caller ID spoofing.
- Children and young adults: Can unknowingly share personal details or fall for online offers.
Common Scam Tactics in 2025
- Phishing emails or texts that mimic your credit union or government agencies.
- Caller ID spoofing that makes the scammer’s number look official.
- Romance (“sweetheart”) scams using dating apps or social media.
- Investment fraud promising quick, guaranteed returns.
- Mystery shopper or fake job scams requesting fees or overpaying with bad checks.
10 Ways to Protect Yourself
- Never share PINs, passcodes, or account numbers with anyone over the phone or by text.
- Hang up on suspicious calls—even if Caller ID looks legitimate. Call your credit union directly.
- Avoid opening unsolicited emails or clicking on unknown links.
- Use strong, unique passwords and enable two-factor authentication on all accounts.
- Keep your devices updated with the latest security patches.
- Set strict privacy settings on social media.
- Teach children and older family members about online safety.
- Double-check offers that seem too good to be true—research the company or individual.
- Never send money or gift cards to unknown people or businesses.
- Stay informed about the latest scams through trusted sources like the FTC or your credit union.
Remember: If it feels suspicious, trust your instincts. Protecting your information is the best way to protect your finances. Contact West Texas Credit Union directly whenever you’re unsure.
